Fraser Health Patient Access Line: Mental Health and Substance Use

Addictions / Substance Use, Mental Health - Adult, and Mental Health - Senior

Provided by Fraser Health

Not Sure What Mental Health or Addiction Service is Right?
Contact the Fraser Health Access Line. They will help individuals connect with the service that best fits their needs.

Open 7 days a week from 8:30 AM to 8:30 PM, 365 days a year.

What to Expect on This Call:
Individuals will be asked some questions to learn more about their situation and find the right service for them. Then guide individuals through the steps to connect with that service.

Who Can Get a Call?
If individuals live in the Fraser Health region, they can receive a call. To see the Fraser Health region, visit this page.

When Can Individuals Expect a Call?
Individuals can expect a call from the line within 48 hours.

Can Individuals Register on Behalf of Someone Else?
Individuals can only register for themselves. If individuals want to get help for someone else, please call 1-833-866-6478. This line is open 7 days a week from 8:30 AM to 8:30 PM, 365 days a year.

Are There Other Ways to Get Started?
Yes. Individuals can register in person or by calling the line.

In-Person:
On the Phone:
  • Call the Fraser Health Access Line: Mental Health and Substance Use (Home of Access Central for Substance Use Services) at 1-833-866-6478.
  • The line is open 7 days a week from 8:30 AM to 8:30 PM, 365 days a year. Individuals will be asked some questions about their situation and talk about the next steps for them.

Clinicians can review information on making referrals HERE

1-833-866-6478

Website: https://askfraser.fraserhealth.ca...

Associated Programs/Services

Also offered by Fraser Health:

Just the closest matches listed. Click to see more!
Availability

Service area: Fraser Health Area + show cities

Service area cities: Abbotsford, Agassiz, Aldergrove, Anmore, Boston Bar, Burnaby, Chilliwack, Coquitlam, Delta, Fort Langley, Harrison Mills, Hope, Ladner, Langley, Maple Ridge, Mission, New Westminster, North Delta, Pitt Meadows, Port Coquitlam, Port Moody, Sardis, South Surrey, Surrey, Tsawwassen, White Rock, and Yale

Service Types Provided
Addictions / Substance Use
Mental Health - Adult
Mental Health - Senior
Ways to Access
  • After Hours Services
  • Provided by phone
  • Provided online: email / video / on-line

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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