Adult Tertiary Mental Health Assessment and Treatment - Vancouver General Hospital

Mental Health - Adult & Senior and Seniors Services

Provided by Vancouver Coastal Health

Mental health tertiary services are specialized services for people with serious and long-lasting mental illnesses. Some people may also have needs related to drugs or alcohol.
We provide 24-hour specialized in-depth assessment and treatment for people experiencing acute psychiatric symptoms who require a secure, specialized treatment environment.

Patients stay in the Willow Pavilion from between three to six months, depending on individual needs. People transition from this program to either a Tertiary Mental Health Rehabilitation Program or to community and residential mental health services available within Vancouver Coastal Health.

Eligibility:
  • 19+ with persistent psychiatric disorder
  • have needs related to drugs or alcohol
  • have psychiatric symptoms that affect day-to-day living
  • show ongoing behaviors that put self or others at risk
  • need a full assessment, treatment, stabilization and therapy
  • need more intensive program resources
  • have not responded to treatment in community or acute hospital care settings; or
  • are age 65+ and have severe symptoms of dementia and/or have mental illness complicated by age-related medical frailty

    • A referral is required - If your doctor does not have access to the referral forms, please have them call 604-675-2448 to start the referral process.

    604-675-2448

    Website: https://www.vch.ca/en/location...

    Willow Pavilion - Vancouver General Hospital - 805 West 12th Avenue, Vancouver, British Columbia, V5Z 1M9

    Service is available in English.

    Cost: No cost

    Referral options:

    • Physician or nurse practitioner referral
    • Health professional referral
    • ​This service requires a referral by a case manager, community mental health team or a psychiatrist in hospital.
    Associated Programs/Services

    Also offered by Vancouver Coastal Health:

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    Availability

    Service area: Vancouver Coastal Health Area + show cities

    Service area cities: Bella Bella, Bella Coola, Bowen Island, Gibsons, Lions Bay, North Vancouver, Pemberton, Pender Harbour, Powell River, Richmond, Sechelt, Squamish, Vancouver, West Vancouver, and Whistler

    Service Types Provided
    Mental Health - Adult & Senior
    Seniors Services
    Ways to Access
    • Provided 1:1 in-person
    • Provided at a single location

    The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

    Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

    For general inquiries or for assistance, please email us:

    community-services@pathwaysbc.ca

    If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

    1. First Name
    2. Last Name
    3. Email
    4. In which city/town do you work?
    5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
    6. Employer Name (for office staff)
    7. Office Phone

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